Group Exercise Instructor - Castle Point

Group Exercise Instructor (Body Pump, Dance, Yoga) - Castle Point

Castle Point Borough Council

Fixed Term, Part Time

£17.59 - £24.08

Location: Castlepoint

Closing Date: 26th May 2024

*Please note that this is a part-time role up to 15 hours per week covering a range of classes from 6am-8pm that vary in length from 30 minutes-55 minutes.

Why Castle Point? Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff, and delivering over 150 council services, both statutory and for the community's well-being and benefit. Castle Point Borough Council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernize, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving.

Our values: Trust, Respect, Improving and Learning, and Customer Focus

The Opportunity

To motivate, promote & praise all participants and carry out classes on a weekly basis, maintaining high standards of service and a professional manner at all times.

To have all classes planned and ready for instruction and actively encourage and promote members to regularly participate in classes.

To keep classes current and fresh with regular new routines. * To use relevant and progressive & Regressive exercises & teach with choreography

To assist in maintaining a safe, tidy and pleasant environment for class participation. * To carry out all safe systems of work and comply with daily operating procedures relating to the delivery of classes and area checks. * To maintain a positive attitude and keep yourself physically fit

To act as a good role model for customers.

To ensure the provision of good customer care.

Accountabilities

· To plan a safe and effective class for participants.

· To instruct a safe and effective class for all participants.

· To ensure classes are run safely and conduct pre class briefings.

· To select appropriate music

· To act in a manner which is professional and exhibits the right skills and behaviours

· To promote Castle Point Borough Council in a positive manner in line with its policies and cultures.

· To contribute to achieving the Council's corporate objectives and priorities.

· To contribute to achieving the Council's agenda for achieving continuous improvement in service delivery.

· To report any defects with equipment promptly to centre management.

· To design & teach a variety of different appropriate exercises

· To address safety at all times.

· To ensure high standards are maintained and that the area is free of any hazards.

· To demonstrate the correct way to use exercise equipment and give advice and encouragement.

· To use progressive and regressive exercise for special populations and those with possible or different injuries.

· To ensure compliance with Health and Safety regulations and processes.

· To deliver a variety of class exercises and music to keep classes fresh and members interested and motivated.

· To be smart and presentable at all times and to comply with the uniform policy.

· To liaise with service managers and actively promote new ways of working and suggestions for service improvement.

· To promote classes to members and to work to retain membership and class numbers.

· To undertake any training as required including recognised coaching qualifications, enhanced level certificates in fitness training, first aid, customer care.

· To motivate and praise customers whilst delivering classes.

· To undertake classes as requested by the Health & Fitness Manager consistent with relevant qualifications held.

· To work at any of the Council's Leisure facilities as required.

· To have a positive attitude and to maintain the highest standards of customer care in order to facilitate retention.

· To perform any other duties commensurate with the grade of this post that may be required from time to time.

· To be familiar with Equal Opportunities good practice and with the Council's requirements for Diversity and to implement this in all aspects of working practice and promote it in the team and workplace.

· To comply with the centres operating procedures and to be aware of any responsibilities contained therein e.g. Emergency Action Plan.

· To deliver in house classes to the standard set by the Health and Fitness Manager

· To increase capacity and growth of classes set by the Health and Fitness Manager

· To be respectful of customers and clients needs and maintain client confidentially.

· To seek advice from the Health & Fitness manager if you are in anyway unsure of risks or potential customer injuries.

The Experience You Will Bring

· Able to communicate effectively and represent the council in a positive and professional manner

· Excellent IT skills, including use of a wide range of software packages such as Microsoft, CRM, internet, switchboard, and telephony systems

· Knowledge of the procedures, operational functions, and legislative requirements of a wide range of Council services

· Excellent track record of delivering services with high customer satisfaction

· Proven experience in delivering a professional and effective reception services

Castle Point Borough Council is proud to be a disability confident Leader. We're committed to interview all disabled applicants if they meet the minimum requirements of the job. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process.

Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

If you have queries on this role or require anything further, please email #####