Business Advisor

Responsibilities of the Customer Service Coordinator:Liaising between the Client's finance provider and the customerNotify customers promptly and professionally of defaulted payments and direct debit instruction cancellations.Issuing electronic communication to the customer.Provide clear and concise information to customers regarding the reason for the failed transactions, helping to rectify the issue.Utilising the CRM system to place notes about customer's accountWhat we are looking for from the individual?Strong customer service skills.Experience using basic office software.Ability to work independently.Highly effective written and verbal communication skills.Ability to absorb new information easily.Job Types: Permanent, Full-time Benefits:Casual dressCompany eventsCompany pensionCycle to work schemeGym membershipOn-site parkingWork from homeSchedule:Monday to FridayNo weekendsFor more information please apply online or contact Dan Hurley.
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